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The WWW is a global _________ system that uses the Internet as its transport mechanism.

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____________ is the conducting of business on the Internet,not only buying and selling,but also serving customers and collaborating with business partners.

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Disruptive and new technologies typically cut into the low-end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies.

A) True
B) False

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Electronic __________ are interactive business communities providing a central market space where multiple buyers and sellers can engage in e-business activities.

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Web mashup is a Web site or Web application that uses content from more than one source to create a completely new service.

A) True
B) False

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A(n)_______ serves as a gateway through which a visitor can access other e-shops.

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Application programming interface(API),is a set of routines,protocols,and tools for building software applications.

A) True
B) False

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___________ cost is an e-business benefit.

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What is a count of the number of people who visit one site and click on an advertisement that takes them to the site of the advertiser?


A) Interactivity
B) Clickstream data
C) Mobile commerce
D) Click-through

E) A) and B)
F) None of the above

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What type of system is available to the public on Hamilton,Ontario's Web site?


A) Information Delivery System (IDS)
B) Grocery Delivery System (GDS)
C) Floral Delivery System (FDS)
D) Geographic Information System (GIS)

E) A) and D)
F) A) and C)

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E-business is something that a business can just go out and buy.

A) True
B) False

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Explain the Innovator's dilemma.

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The Innovator's dilemma is a book by Cla...

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Information __________ refers to the depth and breadth of information transferred between customers and businesses.

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Describe how marketing,sales,financial services,and customer service departments can use e-business to increase revenues or reduce costs.

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Marketing and sales departments can use ...

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The digital ___________ occurs when those with access to technology have great advantages over those without access to technology.

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Identify the different types of e-government business models.

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Recent business models that have arisen ...

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___________ refers to using the Internet to reassemble buyers,sellers,and other partners in a traditional supply chain in new ways.

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Identify three companies that are expecting the majority of their returns on new investments.

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(1)Dell Computer,78%...

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The following technology is a new way of doing things that initially does not meet the needs of existing customers.


A) Disruptive technology
B) Sustaining technology
C) Entertaining technology
D) All of the above

E) B) and C)
F) A) and B)

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What is an e-mail?


A) Interactive business communities providing a central market space where multiple buyers and sellers can engage in e-business activities
B) Version of a retail store where customers can shop at any hour of the day without leaving their home or office
C) Serves as a gateway through which a visitor can access other e-shops
D) None of the above

E) C) and D)
F) A) and B)

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