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Exam 8: Groups and Teams

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Question 41

Multiple Choice

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Recent research shows that in early stages of team development, teams perform better when members have a high:

A) Level of extraversion
B) Tolerance for uncertainty
C) Internal locus of control
D) Level of agreeableness
E) Level of introversion

F) D) and E)
G) A) and D)

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Question 42

Multiple Choice

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Which of the following is not one of the common teamwork competencies?

A) Expecting quality work
B) Keeping the team on track
C) Possessing relevant knowledge, skills, and abilities
D) Contributing to the team's work
E) Recording team activities

F) B) and C)
G) A) and D)

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Question 43

Multiple Choice

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Contractual trust is:

To be a team, a group must be composed of members with complementary skills.

As a manager Laurel has established a new work group to tackle a particular project. She has introduced all the members to each other and the group has elected a leader. However, lately Laurel has noticed that some group members are procrastinating on their duties. Two cliques have formed within the group and they are frequently arguing with and challenging the group leader's opinions. Which of the following stages of group development process is Laurel observing?

A person who serves as a passive audience has taken on the role of:

The members of the management faculty in the business school go out at the end of the semester to a local restaurant for dinner and socializing. They are both a formal and informal group.

Trust of character is known as contractual trust.

Which of the following is not a characteristic of high-performing teams?

Which of the following statements is not true about group development?

Norms have a significant effect on group behavior.

Effective teams typically have more than 10 members.

What are the differences between "groups" and "teams"? Discuss.

A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable are a(n) :

Tracy has been part of a work group for some weeks now. She has slowly become well-acquainted with the other members and even made some new friends. Although in the beginning there were a few arguments and fights, they were resolved with time and Tracy feels a definite sense of team spirit that gets her excited about work. According to Tuckman's five-stage model of group development, which of the following stages is Tracy's group experiencing?

In which stage of the group development process is the group focused on solving task problems?

A group member who says _____ is performing a maintenance role.

Which of the following is not a group maintenance role?

As part of a work group, Bob's main job is to resolve conflicts between other group members. Whenever there is an argument, he tries to figure out a solution that benefits both parties, or he quickly defuses the tension with some jokes. Which of the following roles is Bob performing within his work group?

Deliberate plans that outline exactly what the team is to do, such as goal setting and defining roles, are called: