Question 1

One way an employer can build social capital is job rotation.

Accepted Answer

A) True 
 B)False

Question 2

Anne, a manager, hires the first person she interviews because she believes that person can do the job adequately. Anne is:

Accepted Answer

A)   Resolving the problem
B)   Solving the problem
C)   Dissolving the problem
D)   Ignoring the problem
E)   Avoiding the problemF) C) and D)
G) C) and E)

Question 3

One essential factor in being effective in organizations is self-awareness.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a form of social capital?

Accepted Answer

A)   Status
B)   Reputation
C)   Knowledge, skills, and abilities
D)   Experience
E)   VisionF) B) and D)
G) A) and D)

Question 5

A contingency approach is about knowing which OB tools to use and under what circumstances.

Accepted Answer

A) True 
 B)False

Question 6

Joe, a hard and productive worker, quit because he couldn't get along with his coworkers. This would be diagnosed as a(n)  ________ level problem.

Accepted Answer

A)   Individual
B)   Group
C)   Organizational
D)   Interactional
E)   EnvironmentalF) A) and C)
G) All of the above

Question 7

The remedy for overvaluing outcomes is:

Accepted Answer

A)   Root out conflicts of interest
B)   When handing off work, ask if the assignment might invite unethical behavior
C)   Reward solid decision processes, not just good outcomes
D)   Be alert for even trivial ethical infractions and address them immediately
E)   Brainstorm unintended consequencesF) None of the above
G) B) and E) C

Question 8

Define "problem" and "problem solving." Describe the three-stop approach to problem solving.

Accepted Answer

A problem is a difference or gap between...

Question 9

When we overlook an unethical behavior of another when it's in our interest to remain ignorant, this is called:

Accepted Answer

A)   Ill-conceived goals
B)   Motivated blindness
C)   Indirect blindness
D)   The slippery slope
E)   Overvaluing outcomesF) A) and D)
G) B) and C)

Question 10

Explain the difference between hard and soft skills. Discuss why both are important in being hired and in being promoted in organizations.

Accepted Answer

Hard skills are the technical expertise ...

Question 11

The idea that a manager should use OB concepts and tools that are situationally appropriate is known as:

Accepted Answer

A)   The contingency approach
B)   Systems theory
C)   Environmental theory
D)   Ethics
E)   Human capital theoryF) A) and B)
G) All of the above

Question 12

The interactional perspective states that behavior is a function of interdependent person and environmental factors.

Accepted Answer

A) True 
 B)False

Question 13

The first stop of the three-stop journey (or approach)  of the Integrated Framework is:

Accepted Answer

A)   Identify the OB concepts
B)   Define the problem
C)   Make recommendations
D)   Take action
E)   Delegate the problemF) A) and D)
G) None of the above

Question 14

In the Integrative Framework, inputs (in part)  consist of:

Accepted Answer

A)   Individual-level processes
B)   Group/team outcomes
C)   Environmental characteristics
D)   Individual outcomes
E)   Organizational outcomesF) D) and E)
G) C) and E) C

Question 15

The remedy for the slippery slope is:

Accepted Answer

A)   Root out conflicts of interest
B)   When handing off work, ask if the assignment might invite unethical behavior
C)   Reward solid decision processes, not just good outcomes
D)   Be alert for even trivial ethical infractions and address them immediately
E)   Brainstorm unintended consequencesF) A) and E)
G) B) and E) D

Question 16

Knowing who you are and what you want is known as:

Accepted Answer

A)   Self-esteem
B)   Self-efficacy
C)   Self-awareness
D)   Self-disclosure
E)   Self-assessmentF) A) and B)
G) B) and D)

Question 17

A contingency approach calls for using OB concepts and tools as the "one best way" to manage.

Accepted Answer

A) True 
 B)False

Question 18

Research shows that sustainable businesses are led by CEOs who take a people-centered, inclusive approach.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the statement, "The contingency approach is just common sense." Is this true? Why or why not? Why is this important for managers?

Accepted Answer

At first glance the contingency perspect...

Question 20

Which of the following statements is false?

Accepted Answer

A)   The contingency approach is just common sense
B)   Common sense excels in well-known scenarios with predictable outcomes
C)   Common sense requires less effort than finding the real problem
D)   Common sense can be overly subjective
E)   Common sense is weak in unexpected situationsF) A) and C)
G) C) and D)

Exam 1: Making Ob Work for Me

One way an employer can build social capital is job rotation.

Correct AnswerverifiedShow Answer

Anne, a manager, hires the first person she interviews because she believes that person can do the job adequately. Anne is:

Correct AnswerverifiedShow Answer

One essential factor in being effective in organizations is self-awareness.

Correct AnswerverifiedShow Answer

Which of the following is a form of social capital?

Correct AnswerverifiedShow Answer

A contingency approach is about knowing which OB tools to use and under what circumstances.

Correct AnswerverifiedShow Answer

Joe, a hard and productive worker, quit because he couldn't get along with his coworkers. This would be diagnosed as a(n) ________ level problem.

Correct AnswerverifiedShow Answer

The remedy for overvaluing outcomes is:

Correct AnswerverifiedC

Define "problem" and "problem solving." Describe the three-stop approach to problem solving.

Correct AnswerverifiedA problem is a difference or gap between...View AnswerShow Answer

When we overlook an unethical behavior of another when it's in our interest to remain ignorant, this is called:

Correct AnswerverifiedShow Answer

Explain the difference between hard and soft skills. Discuss why both are important in being hired and in being promoted in organizations.

Correct AnswerverifiedHard skills are the technical expertise ...View AnswerShow Answer

The idea that a manager should use OB concepts and tools that are situationally appropriate is known as:

Correct AnswerverifiedShow Answer

The interactional perspective states that behavior is a function of interdependent person and environmental factors.

Correct AnswerverifiedShow Answer

The first stop of the three-stop journey (or approach) of the Integrated Framework is:

Correct AnswerverifiedShow Answer

In the Integrative Framework, inputs (in part) consist of:

Correct AnswerverifiedC

The remedy for the slippery slope is:

Correct AnswerverifiedD

Knowing who you are and what you want is known as:

Correct AnswerverifiedShow Answer

A contingency approach calls for using OB concepts and tools as the "one best way" to manage.

Correct AnswerverifiedShow Answer

Research shows that sustainable businesses are led by CEOs who take a people-centered, inclusive approach.

Correct AnswerverifiedShow Answer

Discuss the statement, "The contingency approach is just common sense." Is this true? Why or why not? Why is this important for managers?

Correct AnswerverifiedAt first glance the contingency perspect...View AnswerShow Answer

Which of the following statements is false?

Correct AnswerverifiedShow Answer

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C

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A problem is a difference or gap between...
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Hard skills are the technical expertise ...
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C

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D

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At first glance the contingency perspect...
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Correct Answer
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